The Crew Timeline
The crew timeline is how Bootheo tracks your staff from confirmation through load-out — in real time, on every session. It's the backbone of Live Ops and the source of your staff reputation data.
The seven steps
| Step | What it means |
|---|---|
| Confirmed | Staff member has accepted the assignment |
| Arrived | They've reached the venue |
| Setup Complete | Booth is set up and ready |
| Live | Event is open for guests |
| Wrapping | Breakdown has begun |
| Departed | They've left the venue |
| Returned | Gear is back and they're done |
Who controls it
Staff progress through the timeline themselves, from the mobile app. Each step has a prompt telling them exactly what to tap and when. Steps are sequential — they can't skip ahead.
As the operator, you see each step update in real time through Live Ops on the web dashboard or the Today tab on mobile.
Why it matters beyond event day
Every step completion is recorded. Over time, this data builds into each staff member's reputation score — punctuality, reliability, follow-through. The operators who get the most out of Bootheo are the ones whose entire crew runs the timeline on every session.