Updating Your Plan
Billing is managed by the account owner from the Bootheo dashboard. Admins and crew can see your plan but can't change it.
Choosing your first plan
- In the dashboard, go to Settings → Plan & billing.
- Pick Solo, Crew or Studio, and choose monthly or annual billing.
- Select Continue and enter your card on the secure Stripe checkout page.
Your 30-day free trial starts right away. You won't be charged until it ends.
Changing your plan
Go to Settings → Plan & billing and select Manage billing. From there you can switch plans, switch between monthly and annual, update your card, and download invoices.
- Upgrading takes effect immediately. You're charged a prorated amount for the rest of your current billing period, then the new rate from your next renewal.
- Downgrading takes effect at your next renewal. You keep your current plan until then.
- Changing plans during your free trial keeps your trial. You won't be charged early.
Every plan includes unlimited seats, so downgrading never requires removing crew first.
If you're a founding member, every plan you can choose is already at your founding rate. You don't need to do anything to keep it.
Canceling
Go to Settings → Plan & billing → Manage billing and select Cancel plan. Your access continues through the end of your current billing period, or the end of your trial. Your data is kept, so if you come back later everything is still there.
If a payment fails
We'll email you, and Settings → Plan & billing will show a notice. Select Manage billing to update your card.